Terms & Conditions

Montroy Design Last updated: July 17, 2026

These terms govern all design services provided by Montroy Design ("the studio"). By purchasing a subscription, booking a project, or submitting payment through this site, you ("the client") agree to these terms. Acceptance at checkout constitutes agreement; no separate signature is required.

1. Services

Montroy Design provides brand design services including label and packaging design, brand identity, campaign imagery and film, print collateral, and website design. The specific deliverables for any engagement are those described on the relevant service or product page at the time of purchase.

2. The subscription

The Brand Design Subscription is billed monthly in advance at the rate shown at checkout. Founding members keep their founding rate for as long as their subscription remains active. If a founding subscription is cancelled, re-enrollment is at the current published rate.

The subscription is month to month with no minimum term, and continues until cancelled.

One project is active at a time. Clients may queue unlimited requests, and requests are worked in the order received unless the client re-prioritizes the queue. Most requests deliver within 2 business days. Larger projects, including full identity systems, campaigns, websites, and press-ready packaging files, are broken into milestones, and each milestone moves through the queue as its own project.

3. Approvals and revisions

Every project runs through two approval gates: the client approves the creative direction before production begins, and the client approves color and final layout before final files are released. For print work, client approval of the final proof is the authorization to prepare press-ready files.

Revisions are included and run inside the active project slot. While a project is in revision, it holds the slot, and the queue resumes when the client approves. Client approval is what moves work forward; the studio is not responsible for delays caused by pending client feedback or approvals.

4. Client responsibilities

The client is responsible for providing accurate content, including product names, ingredient lists, claims, weights and measures, barcodes, and all regulatory or legally required copy. The studio places and typesets this content but does not verify its legal or regulatory compliance. Responsibility for compliance with FDA, TTB, CDPH, and any other applicable labeling regulations rests solely with the client.

The client warrants that all materials supplied to the studio (logos, photography, text, and other assets) are owned by the client or properly licensed, and the client is responsible for any claims arising from supplied materials.

5. Print production

Press-ready files are built to the specifications of the client's printer or converter. The client is responsible for confirming final specifications with their printer before production files are released. Once the client has approved final files, the studio is not responsible for printer errors, color variation on press, substrate behavior, or costs arising from changes requested after approval. Printer coordination is included; press checks and on-site production supervision are not, and can be quoted separately.

6. Payment

Subscriptions renew automatically each billing cycle through the payment method on file. If a payment fails, work pauses until payment is resolved. Project-based services are invoiced per the terms on the relevant service page, and work does not begin until the deposit or first payment is received. All fees are non-refundable once work has begun in a billing cycle.

7. Pausing and cancellation

Subscriptions may be paused for up to two billing cycles per year. A pause delays renewal; it does not cancel the subscription, and founding rates are preserved through a pause. Cancellation takes effect at the end of the current billing cycle. Work in progress at cancellation is delivered through the end of the paid cycle.

8. Ownership and rights

Upon delivery and full payment, full rights to final deliverables transfer to the client, including commercial usage across all media. Working files and unused concepts remain the property of the studio unless otherwise agreed. The studio retains the right to display completed work in its portfolio and marketing, with client credit, unless the client requests otherwise in writing.

9. Confidentiality

The studio treats unreleased products, launch dates, and business information shared during an engagement as confidential and will not disclose them before the client's public launch.

10. Independent contractor

Montroy Design is an independent contractor. Nothing in these terms creates an employment, agency, or partnership relationship.

11. Limitation of liability

The studio's total liability for any claim arising from its services is limited to the fees paid by the client in the three months preceding the claim. The studio is not liable for indirect, incidental, or consequential damages, including lost profits or costs of reprinting after client-approved files have been released.

12. Changes to these terms

The studio may update these terms from time to time. The version in effect at the time of purchase or renewal applies. Material changes will be posted on this page with a revised date.

13. Governing law

These terms are governed by the laws of the State of California. Any disputes will be resolved in the courts of Orange County, California.

Contact

Questions about these terms: julia@jmontroydesign.com